Why "Gold" Hates the Lucky Ones
Last Saturday, I was in the check-in line at the airport with my wife, lugging overweight ...
Loyalty Program or Just a Discount Card?
After listening to the latest episode of our FrodX podcast "RASTezanje" (currently ...
Routine as a Key to Customer Loyalty: Lessons from My Sacred Mountain
On May 7, 2024, I decided to climb St. Jacob for unknown reasons. From that day until the ...
Customers don’t remember discounts. They only remember two things…
When I’m coaching someone for a keynote or a sales pitch, I hit them with two questions ...