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Discount or better customer experience?
Customer Experience (CX)

Do you go all in for discounts or great customer experiences?

22/9/2022 Read more
Customer Experience (CX)

Waiting: The assassin of the user experience

8/9/2022 Read more
Customer Experience (CX)

Is anyone willing to pay you more than your loyal customers?

5/5/2022 Read more
Cultural changs
Customer Experience (CX)

Three cultural changes that can change your company (or your life)

7/4/2022 Read more
Customer Experience (CX)

Customer relationship management, chatbots, and sex

25/11/2021 Read more
Customer Experience (CX)

Let’s talk about feelings

11/11/2021 Read more
Customer Experience (CX)

“The moment of misery”: that one moment when your customers really listen

28/10/2021 Read more
Customer Experience (CX)

Why will your company’s business growth stop someday, too?

14/10/2021 Read more
Customer Experience (CX)

What value do you provide to your customer?

8/9/2021 Read more
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