Solutions & Services

See how FrodX can help you solve real-life business challenges and accelerate your business growth. Your customers are becoming increasingly smarter. Better informed. They expect more. Each contact with them is an opportunity to take their experience to a higher level.

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01

Innovation consulting

Execute. Analyze. Repeat.

Big ideas don't just happen. Sometimes it takes a fresh pair of eyes to help you reveal creative solutions to your customers’ needs just around the corner. This is where we come in: our team of experts advises and guides you on your path to new growth strategies.

What we offer:

Business analytics

Optimization of your digital products and services

Discovery of new audiences and markets

Development of new digital business models

Identification of untapped opportunities and underused resources

02

Building digital ecosystems

Execute. Analyze. Repeat.

Your customers crave truly personalized and seamless digital experiences across all channels. We use cutting-edge AI-supported technologies to help you give them just that. Consolidate your data, automate your communications and keep your customers engaged in real time all along the way.

What we offer:

Implementation of Customer Data Platform (CDP), Customer Engagement and Campaign Execution platform, Customer Relationship Management (CRM), e-commerce platform, and Power Automate solution to optimize internal processes.

Integration and unification of customer data

Development of a single point of contact

Cross-channel engagement

Customer alignment among different departments

AI-driven customer intelligence

03

Business process outsourcing

Execute. Analyze. Repeat.

The campaigns may end, but the journey is never really over. We work hand-in-hand with your team to deliver meaningful campaigns in the best context for your customers.

What we offer:

The customer journey as a service: long-term business results–driven customer journey management

Digital campaign design and execution

Advanced campaign analytics and optimization

Training and education for your employees