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PHONE HOTLINE: +386 590 327 40E-MAIL: office@frodx.com
PHONE HOTLINE: +386 590 327 40E-MAIL: office@frodx.com
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enhr

Kinetara AI

 

Voice AI za podjetja, ki želijo avtomatizirati klice, razbremeniti ekipe in izboljšati dosegljivost.

Kinetara AI je rešitev za podjetja, ki želijo avtomatizirati telefonske interakcije, razbremeniti ekipe in zagotoviti boljšo dosegljivost. Namenjena je primerom, kjer so hitrost odziva, doslednost in 24/7 dosegljivost pomembnejši od ročnega sprejemanja vsakega klica posebej.

Kinetara ni navaden voicebot. Namenjena je procesom, kjer mora AI prevzeti konkreten del dela, pravilno usmeriti stranko, zbrati ključne informacije in po potrebi pogovor predati človeku.

Komu je namenjena Kinetara

  • podjetjem z velikim številom vhodnih klicev

  • ekipam, ki želijo razbremeniti recepcijo ali kontaktni center

  • organizacijam, ki upravljajo rezervacije, potrditve terminov ali naročanja

  • podjetjem, ki želijo boljšo dosegljivost in hitrejšo obravnavo strank

Kaj Kinetara prevzame

  • sprejem in usmerjanje klicev

  • rezervacije in potrditve terminov

  • odgovarjanje na pogosta vprašanja

  • first-line podporo strankam

  • zajem osnovnih podatkov in konteksta

  • predajo pogovora človeku, kadar je to potrebno 

Attract the Right Customers Using the HubSpot Platform

Ready to Transform How Your Business Drives Growth?

Our comprehensive solution on the HubSpot platform allows you to anticipate your potential customers' needs before they realize them themselves. This is the magic of inbound marketing—addressing your customers' challenges by creating content and experiences that are relevant to them.

What Is Inbound Marketing?

Inbound marketing is a business strategy that attracts customers by creating engaging, educational, and easily accessible content tailored to their needs. Instead of disruptive and unwanted ads, inbound marketing provides helpful, targeted solutions to your customers' specific problems—content they actively seek online. Meanwhile, technology ensures the recognition and tracking of each potential customer's journey and delivers the right content at the right time through the most effective channels for each individual.

Key Features of HubSpot for Managing Inbound Marketing 

HubSpot: The Most Comprehensive and User-Friendly Global Platform for Inbound Marketing.

With over 228,000 users, HubSpot is recognized by analysts such as Gartner and Forrester as the most advanced and sophisticated platform for inbound marketing. It offers a wide range of features in one place:

  • Website and Blog Content Management: Tools for quickly creating, publishing, and managing online content to attract visitors.
  • SEO Tools: Features for optimizing content for search engines, including keyword suggestions and SEO analyses.
  • Social Media and Ad Campaign Management: Plan, publish, and track posts across social platforms and ad networks (Meta Ads, Google Ads, LinkedIn Ads) from a single dashboard.
  • Landing Pages: Easily create custom landing pages without the need for coding.
  • Forms and Calls-to-Action (CTAs): Design and embed forms and CTAs to collect visitor data.
  • Email Marketing: Create personalized email campaigns using segmentation and automation.
  • Marketing Automation: Set up automated workflows to nurture leads and improve efficiency.
  • Lead Management: Track and manage leads throughout the entire sales funnel.
  • Analytics and Reporting: Access detailed analytics to monitor campaign performance and ROI.
  • CRM Integration: Fully integrated with HubSpot CRM or other CRM systems to align marketing and sales activities.
  • Content Personalization: Deliver tailored content based on visitor behavior and interests.
  • A/B Testing: Test multiple content variations, emails, and landing pages to optimize results.

HubSpot provides businesses with everything they need to execute and optimize inbound marketing strategies effectively and efficiently.

Inbound Marketing and Artificial Intelligence (AI) 

HubSpot and Artificial Intelligence (AI) in Inbound Marketing.

HubSpot integrates AI to enhance various aspects of inbound marketing, enabling users to attract, engage, and delight customers more effectively.
With HubSpot, AI supports inbound marketing in the following areas: 

  • Content Creation: AI tools assist users in generating high-quality content, such as blog posts, emails, and social media updates, saving time and boosting campaign efficiency.
  • SEO Optimization: AI provides recommendations for optimizing content for search engines, helping users achieve higher rankings and attract more organic traffic.
  • Personalization: By analyzing user data and behavior, AI enables highly personalized marketing experiences, delivering tailored content and messaging to individual users. 
  • Predictive Analytics: AI-powered predictive analytics identify leads most likely to convert, allowing sales teams to focus on the right prospects and work more efficiently. 
  • Chatbots and Conversational Marketing: HubSpot's AI-driven chatbots engage with website visitors in real-time, answering questions, providing information, and guiding them through the sales funnel. 
  • Email Marketing: AI optimizes email marketing by suggesting the best times to send emails (personalized for each recipient), segmenting audiences, and tailoring content for higher engagement rates. 
  • Data Analysis and Insights: AI processes large volumes of data to provide actionable insights, helping users make informed decisions about their marketing strategies. 

By leveraging AI in these areas, HubSpot empowers businesses to streamline their marketing efforts, enhance customer experiences, and drive better results. 

We Help You Identify the Right Prospects and Engage with Them 

We will help you identify your ideal potential customers and communicating with them through engaging and creative content that deepens customer relationships and drives sales. 

We Align Your Marketing and Sales into a Unified Business Development Process 

Together, we'll design a frictionless marketing and sales architecture to convert more leads into customers and increase sales to your existing clients.

Identify Activities That Drive Revenue Growth 

We will build a comprehensive reporting platform that enables you to monitor, test, and refine your marketing and sales activities, focusing on business growth.

FrodX: A Pioneer of Inbound Marketing in the Region 
With over 14 years of experience, FrodX has helped more than 100 diverse companies of varying sizes across Central and Eastern Europe implement inbound marketing on various marketing automation platforms. 

Kako deluje v praksi

Kinetaro povežemo z vašimi procesi, CRM-jem, bazami znanja in drugimi sistemi, ki jih uporabljate pri delu s strankami. Najprej določimo primere uporabe, pravila delovanja in scenarije pogovorov, nato rešitev testiramo in uvedemo v produkcijo. Cilj ni le avtomatizirati klica, ampak postaviti voice AI, ki prevzame konkreten del dela in izboljša izkušnjo strank.  

 

Kaj to prinese ekipam in strankam

  • boljšo dosegljivost

  • hitrejšo obravnavo klicev

  • manj rutinskega dela za ekipe

  • bolj dosledno komunikacijo

  • manj izgubljenih klicev

  • več časa za zahtevnejše primere


Kako smo pomagali drugim

»FrodX je eno tistih redkih podjetij, ki resnično razume stranke, uporabniško izkušnjo, poslovanje, trženje in gradnjo blagovne znamke. Z njihovo pomočjo smo najprej uredili razvrščanje e-pošte, s digitalizacijo in avtomatizacijo naših standardnih procesov pa so naši zaposleni pridobili več časa za svetovanje in reševanje zahtevnih nalog.«
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David - GEN-I
David VidmarVodja prodaje IT in korporativnega poslovanja v GEN-I, d.o.o.

»Posebno pozornost posvečamo celostni izkušnji strank – in podjetje v FrodX so nam s pomočjo digitalizacije pomagali doseči prav to: boljšo in bolj prilagojeno izkušnjo za naše stranke. V laboratorijski industriji natančnost ni le marketinški slogan – je temelj našega delovanja.«

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Marko_Verdev_mikropolo
Marko VerdevCEO Mikro+Polo d.o.o. Slovenia
»Naš izziv ni prodaja posojil – naš izziv je pomagati trgovcem, da prodajo več. S svojim strokovnim znanjem in orodji nam FrodX pomaga oblikovati kampanje, s katerimi lahko hitro preizkušamo različne ideje in jih sproti prilagajamo.«
Desktop - NLB Lease and go
Jaka - NLB Buy&Go
Jaka Vidrih

»V spletnem trgovanju so najpomembnejši hitrost, ustreznost in prilagajanje. S pomočjo Emarsys in z podporo FrodX smo povezali vse naše kanale – e-pošto, Viber, SMS, oglase v Googlu in Meta – v celovito izkušnjo za stranke.«shopster_transparent_logo

 

milena-shopster
Milena MirićMarketing Director v Shoppster Srbija i Slovenija
»V gradbeništvu nakupi niso pogosti in zahtevajo veliko časa. FrodX nam pomaga spremeniti neznance v znane obraze – to je ključni element naše marketinške strategije.«
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Petr - Velux
Petr KrálCXU Director CEE Region pri VELUX
"If I start talking to you about the Sharpe ratio, your eyes will probably glaze over. 
But if I tell you that you could be a co-owner of Apple… well, that’s a whole different story. FrodX knows how to turn technical jargon into stories people actually understand. And that’s exactly what we need in finance — to talk about numbers in a human way. "
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Goran - Generali
Goran Djuratović

Integracije

  • CRM

  • baze znanja

  • sistemi za rezervacije ali naročanje

  • contact center in telefonija

  • drugi zaledni sistemi, povezani z delom s strankami

 

Primer uporabe

Kinetara je najbolj smiselna tam, kjer podjetje vsak dan obravnava veliko število podobnih klicev, vprašanj ali rezervacij. Rešitev prevzame prvi stik, zbere ključne informacije, odgovori na pogosta vprašanja ali usmeri klic naprej, kadar je potreben človek. Tako ekipa ne izgublja časa z rutino, stranke pa hitreje pridejo do odgovora ali naslednjega koraka.  

Preverite, ali je Kinetara primerna za vaš proces dela s strankami

Skupaj lahko ocenimo, kateri klici in interakcije so primerni za avtomatizacijo, kako rešitev povezati z vašimi sistemi in kakšen učinek lahko pričakujete.