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PHONE HOTLINE: +386 590 327 40E-MAIL: office@frodx.com
PHONE HOTLINE: +386 590 327 40E-MAIL: office@frodx.com
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ABOUT US

We believe the best way to develop as a company is to create an exceptional customer experience.

Each contact with your customers is an opportunity to give them an experience to remember. We know how to help.

We help you grow your business faster by improving the customer experience in three key phases

Execute. Analyze. Repeat.

Big ideas don't just happen. Sometimes it takes a fresh pair of eyes to help you reveal creative solutions to your customers’ needs just around the corner. This is where we come in: our team of experts advises and guides you on your path to new growth strategies.

What we offer:

Business analytics

Optimization of your digital products and services

Discovery of new audiences and markets

Development of new digital business models

Identification of untapped opportunities and underused resources

Execute. Analyze. Repeat.

Your customers crave truly personalized and seamless digital experiences across all channels. We use cutting-edge AI-supported technologies to help you give them just that. Consolidate your data, automate your communications and keep your customers engaged in real time all along the way.

What we offer:

Implementation of Customer Data Platform (CDP), Customer Engagement and Campaign Execution platform, Customer Relationship Management (CRM), e-commerce platform, and Power Automate solution to optimize internal processes.

Integration and unification of customer data

Development of a single point of contact

Cross-channel engagement

Customer alignment among different departments

AI-driven customer intelligence

 


Execute. Analyze. Repeat.

The campaigns may end, but the journey is never really over. We work hand-in-hand with your team to deliver meaningful campaigns in the best context for your customers.

What we offer:

The customer journey as a service: long-term business results–driven customer journey management

Digital campaign design and execution

Advanced campaign analytics and optimization

Training and education for your employees

What's it like to work with us?

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    Opportunity analysis and potential assessment

    Based on the business starting points for growth, we prepare an opportunity analysis and an assessment of the potential for business development by improving the customer experience. 
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    Plan for the implementation of the innovation

    We prepare a customer experience strategy, technical specification, and a project plan.
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    Development and implementation of solutions

    From a substantive and technical point of view, we develop and implement solutions that lead to your business growth.
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    Onboarding client's employees on new processes and new solutions

    We ensure that employees are informed and trained to work with new processes and tools.
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    Analysis and optimization

    In a periodical process, we analyze and optimize campaigns until the results provide a return on the investment.
The values that guide our work are:
  • satisfied customers,
  • continuous learning,
  • open communication, and
  • the wellbeing of everyone at the company.
We have a clear vision:we will become the most convincing provider of solutions for business growth with a pay-as-you-go business model. 
We have a simple mission:to boost the business growth of our clients.
We constantly test, adapt, and upgrade all our solutions. If necessary, we replace them with new ones. The customer experience keeps changing, and the solutions that work today may prove less suitable tomorrow. So, what you can expect from working with us is a long-term partnership for growth.

The values that guide our work are: satisfied customers, continuous learning, open communication, and the wellbeing of everyone at the company.

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Mission
Mission

We have a simple mission: to boost the business growth of our clients.

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Vision
Vision
We have a clear vision: we will become the most convincing provider of solutions for business growth with a pay-as-you-go business model. 
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TOUCH
Manifesto
Manifesto
We constantly test, adapt, and upgrade all our solutions. If necessary, we replace them with new ones. The customer experience keeps changing, and the solutions that work today may prove less suitable tomorrow. So, what you can expect from working with us is a long-term partnership for growth.

OUR OFFICE

Celovška cesta 280,
1000 Ljubljana
office@frodx.com
+38659032740

GET IN TOUCH